BEAUTY SUPPLIES CANADA warranties its products against defects in workmanship, under normal use and handling, to the original purchaser for one year from the date of the original shipment.

Hydraulic pumps - 1 years. All-purpose Reclining Chair Mechanisms - 1 year. Wash Unit Bowl, Seat, Fixtures and parts 90 days.

During this period, BEAUTY SUPPLIES CANADA reserves the option to repair or replace parts as deemed necessary. Shipping and handling is additional.

This Warranty covers all defects incurred under normal use and does not cover damage due to normal wear and tear, abuse, misuse, alteration, improper packaging by you, improper maintenance or unauthorized repairs.

Upholstery is guaranteed to be free of defects in materials and workmanship upon receipt. BEAUTY SUPPLIES CANADA does not guarantee vinyl against staining or fading.

NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION.

ITEMS OUT OF WARRANTY ARE THE RESPONSIBILITY OF THE BUYER.

We accept VISA and MasterCard credit cards, certified cheques, company and personal cheques (allow 10 days for clearance). Credit card charges are made securely offline. For your safety and security, BEAUTY SUPPLIES CANADA does not process any credit card transactions over the Internet. Please call (905) 738-1221 to place your order. If your credit card is declined during order processing, you will be notified by phone and/or email within 24 hours.

If the products you order are in stock - please allow 4 to 15 business days for delivery - within the continental U.S.A and Canada. Whenever possible, we will ship via UPS. However, some products are too large or heavy for UPS and will require contracting a Freight Carrier. Freight costs are the responsibility of the customer (for the exact quote please contact us). The salon equipment is properly packaged for safe shipment directly to your salon. While freight damage is not a frequent occurrence because of packaging practices, no shipment is immune to the risk of loss or damage. It is the responsibility of the consignee to unload the shipment, inspect it upon receipt, and appropriately note any damage or shortage on the delivering carrier's bill-of-lading.

Upon shipment of your order we will send you a receipt and tracking number so you may track your order at any time. If you would like your information sent by email or fax, please notify us at time of order.

All new merchandise may be returned for a refund within 5 (five) days of receipt. Return requests MUST be approved in advance and are subject to a 30% (thirty) restocking fee and shipping charges. Products must be returned in their original packaging - in original condition. Refunds are subject to BEAUTY SUPPLIES CANADA, inspection and approval.

We specialize in offering a wide variety of optional color choices, which are available by Special Order. Please allow 10 to 12 weeks for receipt of Special Order items. A 50% Deposit is required. Cancellation of a Special Order forfeits the Deposit. Special Order items are NOT returnable.